We always try to get it right, but on the occasions that we don’t, we encourage genuine customers to raise their concerns. At GDS International we have a dedicated team of people who seek feedback from our customers in order to improve our services and our overall customer experience. That team runs this site.

We don’t advocate the use of public forums to express disingenuous opinions, outright lies and misrepresentations contributed by a few former employees with specific grievances – especially when such material is contributed under the cloak of anonymity.

This customer service website was created to demonstrate our transparency and provide genuine, truthful answers about GDS International and its products.

Please feel free to ask questions via the ‘Submit a question’ form and leave feedback. We promise to get back to you with an answer in two working days (if not before!).